Privacy policy

1.The Customer Information We Collect

When you book your Elf, we need to know your name, email, contact number and address. It is the only way we can process your order and notify you of your order status.

2.The Way This Customer Information Is Used

We may use the information we collect to notify you every now and again about important changes to the site, the latest House Elf services and exciting new offers. You will be the first to know. If you do not want us to send you such mail, then just let us know and we’ll remove you from the list. Simple!

3. How We Protect Our Gorgeous Clients

We follow strict security procedures to ensure proper storage and careful disclosure of information in order that nothing improper happens to your private information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.

4.What We Do With Your Information

We will not disclose your information to anyone other than to our suppliers and other third parties who need to know in order to complete your booking. By giving House Elf your personal information you consent to this disclosure and allow us to make our services available to you.

5. Your Consent

By using our Site, you consent to us using the personal information you provide to House Elf and our affiliates as set out in this privacy promise. If we decide to change our privacy promise, we will post those changes on this page so that you are always aware of the way we collect, use and disclose information.

6. Contacting Us

If you have any queries about this privacy statement, our site practices or your personal dealing with this site, you can contact Jake who can be contacted at info@houseelf.co.uk.